Saving... stuck next to the document title

[tandora]

This is what I get since I updated to 38.0.12. Saving next to the title non-stop. How can I fix this issue?

[Rajasekhar_Reddy]

Hi Tandora,

Thanks for writing us , Our team is aware of this issue  and we are working to fix at earliest, meanwhile could you please collect the logs and share with us for further analysis. 

You can collect the logs using https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html . Please save this files in creative cloud or google drive and share us the link (you can send me over a private message)

Regards,

Rajasekhar.

[Joris5E09]

Hello - I've got the same issue. I'm worried I'll lose my updates since it got stuck on "saving"  - what do you recommend?

[tandora]

Even with the latest update from this morning,  the problem is still persisting. Saving eternally... It seems the cloud is unusable and since nobody will help you sort this out, just save your documents locally. 

[Rajasekhar_Reddy]

Hi Tandora, Joris .

Could you please helps by sharing the logs . i have requested that earlier but didn't hear back from you.

Regards,

Rajasekhar.