When I press the "play" icon and preview an interactive prototype on my desktop, I can click and scroll. But when I create a public link for others to do the same, the preview screen is locked and the user can not scoll or click the buttons. Am I doing something wrong? I have the latest versions of XD and chrome. Appreciate any help.
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Thank you for reaching out and sorry to hear you are having trouble using Adobe XD. We would like to know a few more details to investigate about the issue here.
We will try our best to help.
Thank you Harshika, please see answers below:
Thank you for sharing the additional information. I am able to scroll with in the link and able to click. Would you mind trying to open the link in any other browser. I have tried to open the same on internet explorer and it worked fine there as well.
Please try to open the same link on any other machine on chrome & share the results with us.
Thanks I tried it in Chrome and Safari on two desktop Macs and a Mac laptop, it won't scroll. It did bob up & down a bit on one of the desktop Macs in Safari, but only a few pixels.
I have the same problem. The play function works good, but the Design Review doens't. I can scroll using the scroll wheel on my mouse, but my colleague doesn't have a scrollmouse. There is no scrollbar on the right to use.
Using Firefox, chrome, safari on mac.