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[Share]-Cannot preview prototype (link doesn't work) in XD.

Community Beginner ,
Jan 19, 2020

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I would like to preview my prototypes via the link but I have an error message and cannot view ANY of my prototypes (Screenshots messages attached)

 

this message appeared when i try to open link from local documentthis message appeared when i try to open link from local document

 

this message appeared if i try to open prototype from assets adobethis message appeared if i try to open prototype from assets adobe

 

<The Title was renamed by moderator>

Hi Darias,

 

Thank you for reaching out and sorry to hear you are unable to preview the link in the browser. In addition to what Italo has said, we would also suggest trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

 

Let us know if that helps.

 

Thanks,

Harshika

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[Share]-Cannot preview prototype (link doesn't work) in XD.

Community Beginner ,
Jan 19, 2020

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I would like to preview my prototypes via the link but I have an error message and cannot view ANY of my prototypes (Screenshots messages attached)

 

this message appeared when i try to open link from local documentthis message appeared when i try to open link from local document

 

this message appeared if i try to open prototype from assets adobethis message appeared if i try to open prototype from assets adobe

 

<The Title was renamed by moderator>

Hi Darias,

 

Thank you for reaching out and sorry to hear you are unable to preview the link in the browser. In addition to what Italo has said, we would also suggest trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Community Professional ,
Jan 20, 2020

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Did you try to reinstall Adobe Xd? Can you preview yur prototype by copying and pasting prototype shared link in browser? Can you post here the shared link with us for checking access to that prototype.?

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Community Beginner ,
Jan 20, 2020

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Thank you for the answer. It was something with my browser settings. For now it works, and i hope it will last long enough))

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Adobe Employee ,
Jan 20, 2020

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Hi Darias,

 

Thank you for reaching out and sorry to hear you are unable to preview the link in the browser. In addition to what Italo has said, we would also suggest trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

 

Let us know if that helps.

 

Thanks,

Harshika

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Community Beginner ,
Jan 20, 2020

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Thank you for the answer. It was something with my browser settings.

 

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Adobe Employee ,
Jan 22, 2020

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Awesome. Nice to hear you are back on track. Please give us a shout on community for any query related to Adobe XD. We would be happy to help. 

 

Thanks,

Harshika

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