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[Share]-Error 49:15 while creating a new link in XD.

New Here ,
Mar 11, 2020

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Hi everyone, 

 

Each time I want to share the link to my Xd file (doesn't matter if it's in developpers mode or not), it stucks at 50% and then there is the error message : "Please create a new link error 49:15".

 

It is the third time that I create a new link, then share it again with my team. They have to modify every tickets they created. It is a monstruous waste of time. Same for my clients, who are confused by the numerous links I send. 

 

I tried to update Xd, my creative cloud, and to try different sharing functionnalities, but it does not work. 

 

Can anyone help me ? I would really like to keep my link, I don't want to update it AGAIN in each of my 150 tickets.

 

Thanks a lot, 

Cheers,

Louise 

 

<The Title was renamed by moderator>

 

Hi Harshika, 

 

thank your for your quick answer and sorry for my late reply.

 

Unfortunately, it didn't work, so I had to create a new file. From now on I will split my journeys in different files so that, I hope, It won't happen again. 

 

Thanks,

Louise

 

PS: also a new error: 49:116, never had this one before. 

 

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Product performance, Share or publish

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[Share]-Error 49:15 while creating a new link in XD.

New Here ,
Mar 11, 2020

Copy link to clipboard

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Hi everyone, 

 

Each time I want to share the link to my Xd file (doesn't matter if it's in developpers mode or not), it stucks at 50% and then there is the error message : "Please create a new link error 49:15".

 

It is the third time that I create a new link, then share it again with my team. They have to modify every tickets they created. It is a monstruous waste of time. Same for my clients, who are confused by the numerous links I send. 

 

I tried to update Xd, my creative cloud, and to try different sharing functionnalities, but it does not work. 

 

Can anyone help me ? I would really like to keep my link, I don't want to update it AGAIN in each of my 150 tickets.

 

Thanks a lot, 

Cheers,

Louise 

 

<The Title was renamed by moderator>

 

Hi Harshika, 

 

thank your for your quick answer and sorry for my late reply.

 

Unfortunately, it didn't work, so I had to create a new file. From now on I will split my journeys in different files so that, I hope, It won't happen again. 

 

Thanks,

Louise

 

PS: also a new error: 49:116, never had this one before. 

 

Topics

Product performance, Share or publish

Views

557

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Adobe Employee ,
Mar 11, 2020

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Hi Louise,

 

We are sorry to hear you are having trouble sharing a link in Adobe XD. Would you mind trying the steps mentioned in this post: https://community.adobe.com/t5/adobe-xd/share-error-44-when-sharing-documents-in-xd/td-p/10635971/pa...?

 

Let us know if that helps. We'd be happy to help.

 

Thanks,

Harshika

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New Here ,
Mar 19, 2020

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Hi Harshika, 

 

thank your for your quick answer and sorry for my late reply.

 

Unfortunately, it didn't work, so I had to create a new file. From now on I will split my journeys in different files so that, I hope, It won't happen again. 

 

Thanks,

Louise

 

PS: also a new error: 49:116, never had this one before. 

 

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Adobe Employee ,
Mar 24, 2020

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Hi Louise,

 

Thanks for writing back and sharing the feedback. Feel free to contact us in case if you run into any issues or have any questions, we'll be happy to assist you.

 

Regards

Rishabh

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