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[Share]-Error while sharing a public and private links in XD.

Community Beginner ,
Mar 12, 2020

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  • My version of Adobe XD is v. 28.0.12
  • Click on Share Online > Create a Link
  • Expect to get a link to share
  • Get an error saying Error 2401

 

Can someone help me?
That crash started today, March 12 in the morning.

 

Thanks.

 

<The Title was renamed by moderator>

Hi All,

 

We are sorry for the frustration. There was an ongoing CSO wherein our customers were unable to publish public and password protected links from the sharing workflow. The issue seems to be resolved now. Could you please confirm if you're still facing the issue? We will try our best to help.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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Product performance, Share or publish

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[Share]-Error while sharing a public and private links in XD.

Community Beginner ,
Mar 12, 2020

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  • My version of Adobe XD is v. 28.0.12
  • Click on Share Online > Create a Link
  • Expect to get a link to share
  • Get an error saying Error 2401

 

Can someone help me?
That crash started today, March 12 in the morning.

 

Thanks.

 

<The Title was renamed by moderator>

Hi All,

 

We are sorry for the frustration. There was an ongoing CSO wherein our customers were unable to publish public and password protected links from the sharing workflow. The issue seems to be resolved now. Could you please confirm if you're still facing the issue? We will try our best to help.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

Topics

Product performance, Share or publish

Views

1.1K

Likes

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Community Beginner ,
Mar 12, 2020

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Hi, 

I am trying to create a shareable link for my prototype. Loading process goes to 100%, afterwhich I get the following error message:

 

Schermafbeelding 2020-03-12 om 14.34.25.png

 

I have tried different devices. Current set-up:

 

MacOS Catalina 10.15.2

XD version 28.012.10

 

Would be great to get some help! Thanks

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Community Beginner ,
Mar 12, 2020

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Apparently other people are also facing the same issue. https://community.adobe.com/t5/adobe-xd/error-2401/m-p/10978874?page=1#M25143

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Community Beginner ,
Mar 12, 2020

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Thanks!

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Community Beginner ,
Mar 12, 2020

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Solved it:

In Share Link window > Changed Title > pressed Create Link > Succesful link created!

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Community Beginner ,
Mar 12, 2020

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Have been facing the same issue from today. Stuck at workflow because of this.

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Community Beginner ,
Mar 12, 2020

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I am having the same problem. Started today March 12...

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Community Beginner ,
Mar 12, 2020

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Also, I have the same issue with previous version as well.

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Community Beginner ,
Mar 12, 2020

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I tried to correct the error in several ways without success.
Any update or publication of a new link is not happening. =/

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Community Beginner ,
Mar 12, 2020

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I could create a invite-only link from both versions. But no success in creating a public link.

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Community Beginner ,
Mar 12, 2020

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Had the same issue (got error message -1 though). 

Solved it by renaming the title of the file in the "share links" window. After this, Create link works out for me.

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Community Beginner ,
Mar 12, 2020

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That worked for me. Thank you!

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Community Beginner ,
Mar 12, 2020

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It worked for me too! thank you!

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