Highlighted

[Share]-Error while sharing "Sharing is currently not available in your religion" in XD.

Community Beginner ,
Jan 28, 2020

Copy link to clipboard

Copied

 
 

45.PNG

I can't share the protoype after the last update, I am paying for XD services every month from more than a year ago and I can't use it now.

<The Title was renamed by moderator>

Topics

Product performance, Share or publish

Views

391

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

[Share]-Error while sharing "Sharing is currently not available in your religion" in XD.

Community Beginner ,
Jan 28, 2020

Copy link to clipboard

Copied

 
 

45.PNG

I can't share the protoype after the last update, I am paying for XD services every month from more than a year ago and I can't use it now.

<The Title was renamed by moderator>

Topics

Product performance, Share or publish

Views

392

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 28, 2020

Copy link to clipboard

Copied

Hi Ahmed,

 

We are sorry to hear you are having trouble sharing the design in XD. Would you mind sharing the OS and XD version of your machine? Are you working on an enterprise network?

 

We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Jan 28, 2020

Copy link to clipboard

Copied

I am using Windows 10 pro version 1909, XD (26.0.22), Private network no one connected to it.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Jan 28, 2020

Copy link to clipboard

Copied

Thanks for sharing the information. Would you mind sharing the region you are located in?

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 01, 2020

Copy link to clipboard

Copied

Hello
I also have the same problem
sharing is currently not available in your region adobe
I live in the state of Palestine

 

7efb8904-7eaf-4dd0-9e58-57e60d057917.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Feb 01, 2020

Copy link to clipboard

Copied

I am from Cairo, Egypt

And it was working fine before the last update

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Feb 03, 2020

Copy link to clipboard

Copied

It is happening to me also.

  • I'm working on an enterprise network
  • Using Windows 10
  • My XD version is 26.0.22
  • I'm located in Lisbon, Portugal

 

Thanks,

Emanuel Saramago

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 04, 2020

Copy link to clipboard

Copied

Same here. Zürich, Switzerland.

 

XD version 26.0.22.5

 

Mac os 10.13.6 High Sierra

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 04, 2020

Copy link to clipboard

Copied

This is happening for me too. Located in New Zealand. Never a problem sharing before. This is a really big issue in my business please find a solution ASAP. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 06, 2020

Copy link to clipboard

Copied

Hi,
After updating xd to version 26.0.22.5, I cannot share the prototype for development view.
But it can be shared when I try other files with a smaller number of artboards.

Does anyone have a problem like me?

Screen Shot 2020-02-06 at 13.19.07.JPG

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Feb 06, 2020

Copy link to clipboard

Copied

Hi ,

 

We are sorry to hear you are having trouble sharing the design in XD. Would you mind sharing the OS and the region you are located in? Are you working on an enterprise network?

 

We will try our best to help.

 

Thanks,

Chethan

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 06, 2020

Copy link to clipboard

Copied

I use Mac OS 10.13.6
Located in Indonesia
Yes, i'm working on enterprise network.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Feb 06, 2020

Copy link to clipboard

Copied

Hi Deni,

 

Thanks for sharing the details asked by Chethan. Would you mind trying to share the file on a different machine with Mac OS 10.15? If that doesn't help, please check with your IT team to enable network endpoints for XD as mentioned in this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html.

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Feb 14, 2020

Copy link to clipboard

Copied

Hi All,

 

Could you please confirm if you are still experiencing issues while sharing on MacOS 10.15? We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Mar 02, 2020

Copy link to clipboard

Copied

Currently experiencing the same issue,

 

Westlake Village, CA 

XD- Version 26.0.22.5, Creative Cloud Sync 4.3.24.11

MAC OS Catalina v. 10.15.3

 

Thank you

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...