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Share-Korean font has displaying problem on XD mobile app.

New Here ,
Oct 01, 2019

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I use mostly Adobe XD for my work. 

 

First, I can see my work on xd mobile app not having font problem.

But now, Adobe XD mobile app has displaying Korean font problem. I can't see correct text on mobile app!

I think this problem is mobile app bug.

I want fixed it.

 

Thanks

 

<The Title was renamed by moderator>

But I had tried and find a solution by making character spacing for "Open Sans" font to 0 and then it is displayed exactly as it is on desktop.

 

I don't know the reason why is this happening

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Share-Korean font has displaying problem on XD mobile app.

New Here ,
Oct 01, 2019

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I use mostly Adobe XD for my work. 

 

First, I can see my work on xd mobile app not having font problem.

But now, Adobe XD mobile app has displaying Korean font problem. I can't see correct text on mobile app!

I think this problem is mobile app bug.

I want fixed it.

 

Thanks

 

<The Title was renamed by moderator>

But I had tried and find a solution by making character spacing for "Open Sans" font to 0 and then it is displayed exactly as it is on desktop.

 

I don't know the reason why is this happening

Topics

Mobile, Preview

Views

398

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 01, 2019

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Hi there,

 

We are sorry to hear that you are facing trouble opening korean fonts in XD mobile app. We would like to know a few more details.

 

  • What is the OS and XD version of your machine?
  • What is the make and model of your mobile device?
  • Is it happening with a specific font?
  • Are fonts displaying fine on desktop?

 

Awaiting your response.

 

Thanks,

Harshika

 

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New Here ,
Oct 17, 2019

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Hi there,

 

- My mobile OS is iOS 13.1.2 & XD v23.0.1

- Device model is iPhone 8+

- Korean web font : SpoqaHanSans & Nanum Gothic

- Yes. desktop displaying is ok.

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Adobe Employee ,
Oct 18, 2019

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Hi there, as these font's are not from Adobe Fonts they don't automatically sync to your mobile device. If the device doesn't have the font, it shows up in a similar font availabe on mobile device.

 

Thanks,

Atul_Saini

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Community Beginner ,
Jan 03, 2020

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But I had tried and find a solution by making character spacing for "Open Sans" font to 0 and then it is displayed exactly as it is on desktop.

 

I don't know the reason why is this happening

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Adobe Employee ,
Jan 03, 2020

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Thanks for sharing the solution that worked for you. We will share the solution with the team so that they can investigate about it. 

 

Thanks,

Harshika

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