share links destroyed / disappeared if saving a new version of working file

Explorer ,
Feb 14, 2020

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hi.

 

i think new update broke this. as title says, after saving a file as a new version, selecting the "share" to update link shows a blank link, i.e. a new one has to be created.

 

this is problematic as in the past, this would not connect to all the client comments. essentially, a new link would show no comments when client reviews.

 

please confirm and fix asap!

 

the only way to make this work is to save new edits over current version to maintain the link, which is not what we want to do. we have time-sensitive projects that, needless to say, existing comments are crucial.

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Missing feature, Share or publish

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1 Correct Answer

Adobe Employee , Feb 14, 2020
HARSHIKA_VERMA Adobe Employee , Feb 14, 2020
Hi there,   Thanks for reaching out. Yes this is an intentional behavior of the team. As the same link creates a lot of confusion. If that saved as file was passed on to someone else, even they were updating to the same link this causing confusion and loss of data. That is the reason the team made the change whereby- save as of a doc will now not preserve existing links.   Thanks, Harshika

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Adobe Employee ,
Feb 14, 2020

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Hi there,

 

Thanks for reaching out. Yes this is an intentional behavior of the team. As the same link creates a lot of confusion. If that saved as file was passed on to someone else, even they were updating to the same link this causing confusion and loss of data. That is the reason the team made the change whereby- save as of a doc will now not preserve existing links.

 

Thanks,

Harshika

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Explorer ,
Feb 19, 2020

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well, crud.

 

lesser of the 2 evils.

 

we currently have 2 workarounds, one is better than the other:

1) keep the same file always. make a copy of current layout(s) somewhere off the pasteboard. continue with changes to design. when ready, update link.

 

the potential problem to this is that if there are many rounds of changes, plus if there are many pages in the document, copies of the previous versions in the same file can get out of hand quickly. then you would have to consider this *one* file getting corrupted, so you'd have to create a backup of it.

 

2) a better solution: save and close the working file completely. from the desktop, make a duplicate of that file and rename to new version. open the new dupe file and, voila! link is still there and updating it will be same as before.

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Community Beginner ,
Nov 03, 2020

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Hello, This is not working really well because its not a matter of saving a copy. I have to keep a phisical copy of my file and update it everyday and the company I work does not allow us to use adobe cloud. So if I chose to just save my files locally, everytime I save my file, I lose the link of my shared prototype. For me this is a major issue. 

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