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[Share]"App" Fades To White When Button Clicked while previewing.

Community Beginner ,
Apr 03, 2020

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When preview and testing my "app", there are points when a button is clicked and in the preview and test link my "app" fades to white. Reviewing my work in XD, this should not be the case. Does anyone know what the problem might be? Is it crashing? I'm working with over 60 screens. Is that too many?

I have since recreated the project and am no longer pursuing a resolution for this matter. 

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Preview, Product performance

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[Share]"App" Fades To White When Button Clicked while previewing.

Community Beginner ,
Apr 03, 2020

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When preview and testing my "app", there are points when a button is clicked and in the preview and test link my "app" fades to white. Reviewing my work in XD, this should not be the case. Does anyone know what the problem might be? Is it crashing? I'm working with over 60 screens. Is that too many?

I have since recreated the project and am no longer pursuing a resolution for this matter. 

TOPICS
Preview, Product performance

Views

339

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Apr 03, 2020 0
Adobe Community Professional ,
Apr 03, 2020

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Hi, what version of Adobe XD are you using? Does this problem also occur on other files?

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Apr 03, 2020 1
Adobe Employee ,
Apr 03, 2020

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Hi there,

 

Thank you for using Adobe XD. Inclusive of what Italo has said, could you please check if any blend modes are applied to the design? It would be really helpful if you can share the screenshot of your design in prototype mode showing all the interaction.

 

We'll try our best to help.

 

Thanks,

Harshika

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Apr 03, 2020 0
Community Beginner ,
Apr 04, 2020

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Screen Shot 2020-04-03 at 5.24.07 PM.pngAttached is a screenshot of my work. I'm using version 28.1.12.3. I exported all the screens and there were maybe twenty or more white screens that I still can't account for in XD. 

 

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Apr 04, 2020 0
Community Beginner ,
Apr 06, 2020

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I have since recreated the project and am no longer pursuing a resolution for this matter. 

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Apr 06, 2020 0
Adobe Employee ,
Apr 06, 2020

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Thank you for sharing the screenshot and we are sorry to hear that you need to redo the whole effort. We have the current version of XD available (28.4). We would request you to please update XD for smoother workflow.

 

We just hope you don't face the similar issue again. Please feel free to reach out to us in the future for any assistance.

 

We will be happy to help.

 

Thanks,

Harshika

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Apr 06, 2020 0