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[Share]-Shared design review links are not loading in XD?

New Here ,
Apr 01, 2020

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Since the update this morning I am finding my shared design review starts to load then the page goes blank.

 

Plus I have also had two instances of the desktop software closing with no warning today, that has rarely happened in two years of usage.

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Preview, Product performance, Share or publish

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[Share]-Shared design review links are not loading in XD?

New Here ,
Apr 01, 2020

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Since the update this morning I am finding my shared design review starts to load then the page goes blank.

 

Plus I have also had two instances of the desktop software closing with no warning today, that has rarely happened in two years of usage.

TOPICS
Preview, Product performance, Share or publish

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276

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Apr 01, 2020 0
Adobe Community Professional ,
Apr 01, 2020

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Had the same problem a few minutes ago. Seems to be working now, maybe it was a temporary issue.

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Apr 01, 2020 0
New Here ,
Apr 01, 2020

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hope so, was a bit worrying as we are due to present to a client in a bit! 😮

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Apr 01, 2020 0
Explorer ,
Apr 01, 2020

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I have issue, that my team cannot just to open a shared prototype links on their mobile devices,  all the time there is anoying registration window. Ones you open the same link in a browser on laptop - you can see the file and click thought all screens. 

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Apr 01, 2020 0
Adobe Employee ,
Apr 01, 2020

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Hi there,

 

Sorry for the inconvenience. It was an issue which seems to be resolved now. Would you mind confirming if you're still facing the issue?

 

We will try our best to help.

 

Thanks,

Harshika

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Apr 01, 2020 0
Explorer ,
Apr 02, 2020

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This morning updated XD to the latest version (28.3.12), updated all my links and unfortunatelly I still have it. Fo me this issue happens randomly, not for all links. Some links opens without any Registration window on mobile device, some with it.

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Apr 02, 2020 0
Adobe Employee ,
Apr 03, 2020

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Sorry to hear you are still facing issues with some links. Would you mind switching to a different network and let us know if that helps?

 

Thanks,

Harshika

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Apr 03, 2020 0
New Here ,
Apr 03, 2020

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Still getting random closures of the xd software which is resulting to loss of work.

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Apr 03, 2020 0
Adobe Employee ,
Apr 03, 2020

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I can understand it could be frustrating for you. Would you mind elaborating a bit more like are you facing random crashes while using XD or you are facing trouble opening the prototype link?

 

I will try my best to help.

 

Thanks,

Harshika

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Apr 03, 2020 0