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[Share]- Unable to update the links in XD.

New Here ,
Apr 03, 2020 Apr 03, 2020

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Hi, I've been working a wireframe all day and tried to update the link but the new artboards are faded out and not updating. Please help!

 

{Renamed By MOD}

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Product performance , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Apr 07, 2020 Apr 07, 2020

Hi,

 

One way of solving your problem is by linking all artboards to the home artboard as stated above. Also if you do not want to link the other artboards to the home artboard and still want to share all the artboards, then you can simply deselect the home artboard (by clicking on the blue home icon. Deselecting it will make the icon grey) in the Prototype mode. By doing so you will be able to share all your artboards without worrying about the links.

 

Hope this solves your problem.

Thanks & R

...

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Adobe Employee ,
Apr 03, 2020 Apr 03, 2020

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Hi there,

 

Sorry to hear about the trouble. I'd request if you can share a few more details like:

 

  1. Please confirm the version of Adobe XD.
  2. Are you getting an option to "Create a new link" or " Update the link"?
  3. Is there any error while updating the link?
  4. Is it happening with this file or on other files as well?

 

We're here to help, just need more information.

 

Regards

Rishabh

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New Here ,
Apr 04, 2020 Apr 04, 2020

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I have updated and reinstalled in CC2020 and i'm still getting the same. No error.

 

I did save as and rename the file. It's happening with other files. 

 

I tried to copy and paste in a new file and create new links but it only still is broken.

 

Most of the artboards are greyed out.

 

 

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Adobe Employee ,
Apr 06, 2020 Apr 06, 2020

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Thank you for sharing the additional information. Would you mind sharing the screenshot of your about XD info page? Could you please also share the screenshot of your interaction in prototype mode?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Apr 07, 2020 Apr 07, 2020

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.

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New Here ,
Apr 07, 2020 Apr 07, 2020

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new filenew fileoriginal fileoriginal file

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Screenshot 2020-04-07 at 08.55.43.png

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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Hi
Actually only the artboards linked to the main artboard (the one with the home icon selected) are included in the shared link, therefore they other ones are grayed out on the "Share" tab view.
No homeNo home   
Home artboard (main)Home artboard (main) 

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Yes but not all of the artboards will be connected to the home artboard so do you know how i get around this?

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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This is how XD works now.
Artboard have to be connected.

- When I have this situation (e.g. sharing iphoneX with 7 along with android screens) I create a fake main artboard with buttons on it, connected to the others.
So my dev can receive the full set, and navigate depending on the button they cliked on the main board.

- You can also make different XD share links depending on the intercation you want to share (there is a share link manager on the Share tab). Be carefull, XD team thought it was a good idea to reset it when you save the file as an other name.

- Or last idea, you can make one share link with the linked artboard, then delete the links, and I think you would be able to share the full set of artboard if no interaction have been created.

I think XD Team should wake up on give us APP PREFERENCES!
LIke you would be able to select if you want this link behaviour or not, depending on your pref.
I don't get why they don't give us this choice as well...

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Amazing, thank you both so much for this. I missed a big deadline yesterday because if this. I had to share an unlinked document.🙈

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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thealchemyofdesign, haha yes, many of us had issues like that.
There is very rarely update changelog on the Creative Cloud App update list, so it's hard to know things before accidents..
Like I had today an update on the mac version, but I have no idea what was udpated.
I don't know why Adobe does that..

Good luck to you!
XD is still a very good app, but it could be the best one 😉

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Yes, i noticed the change after the new "Save As" feature was used. This has never happened before. I was not prepared for the change. They do need to fix this, especially if you're used to working a certain way. 

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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Exact.
As developper working for a PRO app should do..
I still don't get why they don't give us App Preferences for those things.
Not every user, or even every project would need to same behaviour.
I think they might have a good reason, but i don't see it..

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Hi,

 

One way of solving your problem is by linking all artboards to the home artboard as stated above. Also if you do not want to link the other artboards to the home artboard and still want to share all the artboards, then you can simply deselect the home artboard (by clicking on the blue home icon. Deselecting it will make the icon grey) in the Prototype mode. By doing so you will be able to share all your artboards without worrying about the links.

 

Hope this solves your problem.

Thanks & Regards,

Jagriti Kashyap

 

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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Hi Jagriti_Kashyap,

In that case what will be the first screen to be opened with the shared links if no Home is selected?

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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The first artboard that you can see in the canvas will be the first screen to be displayed. And the second will be the second one horizontally and so on.

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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Jagriti_Kashyap, yes. but what is "first"? Top left?

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Yes top left will be considered the first on canvas.

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Yes top left will be considered the first on canvas.

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Explorer ,
Apr 07, 2020 Apr 07, 2020

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Ok thanks.

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Hi,

 

One way of solving your problem is by linking all artboards to the home artboard as stated above. Also if you do not want to link the other artboards to the home artboard and still want to share all the artboards, then you can simply deselect the home artboard (by clicking on the blue home icon. Deselecting it will make the icon grey) in the Prototype mode. By doing so you will be able to share all your artboards without worrying about the links.

 

Hope this solves your problem.

Thanks & Regards,

Jagriti Kashyap

 

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Explorer ,
Apr 06, 2020 Apr 06, 2020

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Hi,
Are you sure this is not the "improvement" made earlier this year?

https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/39763342-option-to...

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