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[Share]- View setting section is greyed out in XD.

Community Beginner ,
Mar 05, 2020

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i have 2 XD-documents (xd mac-version 27.2.12.4, creative cloud-synchronisation: 4.3.28.24) and it is not possible to select a section development or design.

it's only one link generated.

but export in ios will be shown to select.

--> pictures

 

<The Title was renamed by moderator>

I was having the same problem with one of my files. I couldn't change the View Setting option. The solution for me was to select the 'New Link' option from the link dropdown. After that I could change the view settings.

 

Screen Shot 2020-04-08 at 19.13.40.png

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[Share]- View setting section is greyed out in XD.

Community Beginner ,
Mar 05, 2020

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i have 2 XD-documents (xd mac-version 27.2.12.4, creative cloud-synchronisation: 4.3.28.24) and it is not possible to select a section development or design.

it's only one link generated.

but export in ios will be shown to select.

--> pictures

 

<The Title was renamed by moderator>

I was having the same problem with one of my files. I couldn't change the View Setting option. The solution for me was to select the 'New Link' option from the link dropdown. After that I could change the view settings.

 

Screen Shot 2020-04-08 at 19.13.40.png

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563

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Mar 05, 2020 0
Adobe Community Professional ,
Mar 05, 2020

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Are you not able to choose section for both documents? Is this happens only with these documents.

Can you open a new document and see is it happens for new document? 

Please also update to latest version of XD

 

Thanks

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Mar 05, 2020 2
Community Beginner ,
Mar 06, 2020

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i have already updated to the last xd version, and it all works on a new document, even for my other documents.

i cannot choose these sections for this both documents, and the development mode would be very important now.

 

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Mar 06, 2020 0
Adobe Community Professional ,
Mar 06, 2020

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Can you share your XD project file for testing?. If not, the only way is to recreate your documents in new version. 

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Mar 06, 2020 1
Community Beginner ,
Mar 06, 2020

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i tried to share it here (document with almost 380MB) unfortunately doesn't work.

Can you tell me why it doesn't work anymore to generate the sections?

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Mar 06, 2020 0
Adobe Employee ,
Mar 06, 2020

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Hi Ursulab,

 

We are sorry to hear you are having trouble changing the view setting in share mode. You may upload the file to a shared location such as Creative Cloud app or Dropbox and share the url with us here.

 

I would also suggest copying the entire design into a new document and then see if the view settings are enabled. 

 

I will try my best to help.

 

Thanks,

Harshika

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Mar 06, 2020 0
Community Beginner ,
Mar 09, 2020

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hy harshika,

 

here are the files as a dropboxlink. Unfortunately, there are many files now for which I can't set the view settings any more. (maybe now everyone saved locally??)

if I make a new document, a new xd-link will be generated, which I wanted to avoid because they are linked to the developer tickets

 

i also installed the older xd versions (27.1.12 / 27.0.12 again, but I did not work.

 

thanks for your help.

ursula

https://www.dropbox.com/sh/ms1radsbwjuheel/AAAQ9H5SyedATXLWDtBLBdrVa?dl=0

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Mar 09, 2020 0
Adobe Community Professional ,
Mar 09, 2020

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I can see your document in all modes and in local proview: (see captures). My Os is Win 10. Can you see the same?Capture2.JPGCapture.JPG

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Mar 09, 2020 0
Community Beginner ,
Mar 09, 2020

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Bildschirmfoto 2020-03-09 um 14.06.58.pngBildschirmfoto 2020-03-09 um 14.06.22.png

my mac version ist 10.15.3 catalina.
in prototype. my problem ist the share mode.
i also uploaded a 2th xd-file, which is still different on the sharelink side.
the files are saved on the local drive and worked until recently.

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Mar 09, 2020 0
Community Beginner ,
Mar 13, 2020

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unfortunately, the problem still exists when I store documents in the dropbox or locally.
XD-version is the latest

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Mar 13, 2020 0
New Here ,
Apr 08, 2020

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I was having the same problem with one of my files. I couldn't change the View Setting option. The solution for me was to select the 'New Link' option from the link dropdown. After that I could change the view settings.

 

Screen Shot 2020-04-08 at 19.13.40.png

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Apr 08, 2020 1
Community Beginner ,
Apr 08, 2020

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thanks for the tip.
I just have to change all left in jira/confluence and out of developers, which could be difficult if that's the only option

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Apr 08, 2020 1
New Here ,
Jun 02, 2020

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Hi all! I'm having a problem with sharing and publishing. The view setting dropdown is disabled. I've been using this link for our client since day one that's why I don't want to create a new one. Also, it seems the link also changed from "xd.adobe.com/view/6b23d4b..." to ("spec") the one I have on the screenshot  below. Hope someone can help me. Thanks!

 

Screen Shot 2020-06-02 at 7.28.25 PM.png

 

{Renamed By MOD}

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Jun 02, 2020 0
Adobe Employee ,
Jun 03, 2020

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Hi there,

 

Sorry to hear about the trouble and delay in response. Could you please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/share-view-setting-section-is-greyed-out-in-xd/m-p/10965079?...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Jun 03, 2020 0
elld3ll LATEST
New Here ,
Jun 03, 2020

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I'm trying to avoid as much as possible to create a "New Link' since everyone is already using the previous shared link that was first created. 

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Jun 03, 2020 0