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[Share]- XD Share Links Not Showing Up

New Here ,
Apr 01, 2020

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The link will start to load and then the page goes white..I tried updating my XD app and the links, but they still aren't loading. Is there something I can do to fix this?

 

{Renamed By MOD}

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[Share]- XD Share Links Not Showing Up

New Here ,
Apr 01, 2020

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The link will start to load and then the page goes white..I tried updating my XD app and the links, but they still aren't loading. Is there something I can do to fix this?

 

{Renamed By MOD}

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55

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Adobe Employee ,
Apr 01, 2020

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Hi there,

 

Sorry to hear about the trouble. I'd request if you can share a few more details like:

 

  1. Are you connected to a managed network or a VPN?
  2. Have you tried changing the network?
  3. Please share your Adobe ID, region and system logs by following the steps shared here(https://adobe.ly/33A48NK) through Private message. To send a Private message, please click on my name and then click on "Send Message".

 

Regards

Rishabh

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