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Sharing issues

New Here ,
May 03, 2019

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I tried to share my first XD prototype with someone. "Anyone with the link can view" is selected. Shared it successfully with someone else a while ago.

Sent the link, they get "Sorry, we can't open this document".

Updated, generated a new link, they get "Sorry, we can't open this document".

Tried to invite them, to see if they can access it through XD (they also have CC): "Sorry, we can't open this document".

Exported a PDF, sent that.

After seeing others have mysterious sharing issues too, I decided I'll wait a bit longer until the application is mature.

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Sharing issues

New Here ,
May 03, 2019

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I tried to share my first XD prototype with someone. "Anyone with the link can view" is selected. Shared it successfully with someone else a while ago.

Sent the link, they get "Sorry, we can't open this document".

Updated, generated a new link, they get "Sorry, we can't open this document".

Tried to invite them, to see if they can access it through XD (they also have CC): "Sorry, we can't open this document".

Exported a PDF, sent that.

After seeing others have mysterious sharing issues too, I decided I'll wait a bit longer until the application is mature.

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97

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May 03, 2019 0
Adobe Employee ,
May 03, 2019

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Hi BureauMarnef,

sorry that you're facing trouble while sharing the prototype. Would it be possible for you to share the link of the prototype in a private message so that we may investigate it further? You may also try to record the prototype share it with others.

When you invite someone to edit and they are unable to open the file, could you please ask them open the file on another machine?

Thanks,

Atul_Saini

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May 03, 2019 0
Adobe Community Professional ,
May 05, 2019

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Can you see your project at Cloud files?

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May 05, 2019 0