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Sharing XD Link Access Limit

New Here ,
Jun 01, 2020

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Hello! 
I've created a public sharing link for a prototype in Adobe XD. The prototype will be used in a training course, and we want to know what's the limit or number of access to the link. 
For example, if 500 (or 10,000)  people click on the link at the same, will there be a problem? Will all of them be able to view the prototype? 
I know the Adobe Cloud was down last week, could something similar happen if a lot of people try to access the same prototype at the same time?

Ps. We're currently on a free plan, do we need to upgrade to ensure the link supports the concurrency?

Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

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Product performance, Share or publish

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Sharing XD Link Access Limit

New Here ,
Jun 01, 2020

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Hello! 
I've created a public sharing link for a prototype in Adobe XD. The prototype will be used in a training course, and we want to know what's the limit or number of access to the link. 
For example, if 500 (or 10,000)  people click on the link at the same, will there be a problem? Will all of them be able to view the prototype? 
I know the Adobe Cloud was down last week, could something similar happen if a lot of people try to access the same prototype at the same time?

Ps. We're currently on a free plan, do we need to upgrade to ensure the link supports the concurrency?

Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

TOPICS
Product performance, Share or publish

Views

1.5K

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Jun 01, 2020 0
Adobe Employee ,
Jun 01, 2020

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Hi Paulina,

There are no restriction in sharing link in this covid time.

Any bar is not set to limit the the number of users you can share. 

Please let me know if you faced any issue apart from little performance impact.

 

Thanks,

Vertika Gupta

Adobe XD

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Jun 01, 2020 1
New Here ,
Jun 09, 2020

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Thank you, so far we've had no problem. 

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Jun 09, 2020 0
New Here ,
Oct 24, 2020

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Hi Vertika Gupta,

 

I am having a problem with the sharing link. There is a restriction in the sharing link. Please let me know what should I do.

 

Thanks,

Aiman Khan

 

 

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Oct 24, 2020 0
New Here ,
Nov 08, 2020

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we are facing this Issue can we can fix this ?

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Nov 08, 2020 0
Community Beginner ,
Nov 08, 2020

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Hi Vertika,

I am also facing the issue. The XD says that Unlock unlimited shared links along with You've reached the capacity for link sharing with your plan. Upgrade to publsih more links and use premium features.

So what is the fix for this? Or should we upgrade to premium?

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Nov 08, 2020 0
Adobe Employee ,
Nov 08, 2020

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Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

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Nov 08, 2020 1
New Here ,
Nov 23, 2020

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Hi Vertika,

I also have the same problem as amalj41273566, but my plan is not a starter plan at all.

why this happend?

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Nov 23, 2020 0
New Here ,
9 hours ago

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I solved it by deleting some unused shared links. 

 

Open adobe xd by starting without opening a file

sebastianw49123733_0-1606940713571.png

Click Manage links

sebastianw49123733_1-1606940760439.png

 

 

Get rid of any design shared link you don't need anymore

sebastianw49123733_2-1606940841403.png

 

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9 hours ago 0