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Shotcut CTRL+[ in Adobe XD causes Windows 10 to reboot

New Here ,
Apr 15, 2020

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In XD I can use the shortcut CTRL+[ to move an object back. But if I have a lot of layers and I press is over and over to get the top layer down my Windows 10 machine restarts. I have Version 28.5.12 installed. 

 

{Renamed By MOD}

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Crash on windows

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Shotcut CTRL+[ in Adobe XD causes Windows 10 to reboot

New Here ,
Apr 15, 2020

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In XD I can use the shortcut CTRL+[ to move an object back. But if I have a lot of layers and I press is over and over to get the top layer down my Windows 10 machine restarts. I have Version 28.5.12 installed. 

 

{Renamed By MOD}

TOPICS
Crash on windows

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143

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Apr 15, 2020 0
Adobe Employee ,
Apr 15, 2020

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Hi there,

 

Thanks for reaching out. I was unable to reproduce this on my end on XD 28.5 and Windows 10. I'd request if you can share a few more details like:

 

  1. Does this happen on a specific file or all the files?
  2. Will it be possible for you to share a small video of the workflow?
  3. Will it be possible for you to share the sample file with us?
  4. Please collect system logs by following the steps shared here: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh

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