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Some Issues I Am facing with my XD

New Here ,
Mar 19, 2020 Mar 19, 2020

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Hi Team,

 

Earlier on preview mode, the screen recorder was working, now it doesnt,

secondly, when i export my artboards to PDF the images are getting inverted. 

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Community Expert ,
Mar 20, 2020 Mar 20, 2020

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Definitely sounds like a few odd issues here.
Are you on Mac or PC? Our screen recording approaches are different so it would help to know which OS you're using.
Have you tried uninstalling and reinstalling the app yet? inverted images on pdf is odd.

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New Here ,
Mar 20, 2020 Mar 20, 2020

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i have MAC system, earlier the recording feature was working fine. but from past few updates / months i coudn't able to generate video. the recording icon blinks but timer counter doesnt start neither i've been promted for saving the video if i close the preview window !!!

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Community Expert ,
Mar 20, 2020 Mar 20, 2020

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Did you switch to Mac OS Catalina ? That system version is much stricter in allowing applications to perform all kinds of privacy and security related tasks. You first need to grant Adobe XD these privileges through the System Preference > Security & Privacy tab. This should pop up automatically, but for some reason it sometimes doesn't...

 

Does this help ?

 

Schermafbeelding 2020-03-20 om 20.41.32.png

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New Here ,
Mar 20, 2020 Mar 20, 2020

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Please also give some solutions to generate PDF. Now i have to export all as images then tie them via acrobat !! i wanted to export directly from XD

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Community Expert ,
Mar 20, 2020 Mar 20, 2020

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There seems to a bug in creating decent PDFs by Adobe XD. Images are being positioned and inverted in all kinds of wrong ways, when you view the file in e.g. Apple Preview. However, if you open the PDF in Acrobat and re-save it as Optimized, the PDF will be validated and corrected.

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