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something went wrong initializing CC library in Adobe XD

New Here ,
Sep 15, 2020

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Something went wrong initializing creative cloud libraries. CC Libraries does not work only in Adobe XD. In Photoshop and Illustrator CC Libraries works properly. Tried reinstalling programs and libraries and also instructions from here https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro.... Nothing helped.

 

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something went wrong initializing CC library in Adobe XD

New Here ,
Sep 15, 2020

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Something went wrong initializing creative cloud libraries. CC Libraries does not work only in Adobe XD. In Photoshop and Illustrator CC Libraries works properly. Tried reinstalling programs and libraries and also instructions from here https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro.... Nothing helped.

 

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Missing feature

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Sep 15, 2020 0
Adobe Employee ,
Sep 15, 2020

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Hi there,

 

Sorry to hear about the trouble. Thanks for trying the possible troubleshooting steps shared in the above help article. Could you please try one more thing, please sign out from the Adobe XD app and the Creative Cloud Desktop app and then end all Adobe related process from the task manager or activity monitor and then sign in on Adobe Creative Cloud Desktop app and launch Adobe XD from there and check if it works.

 

If this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

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Sep 15, 2020 0
New Here ,
Sep 15, 2020

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Ничего не работает. Это распространенная проблема именно с XD.Безымянный.png

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Sep 15, 2020 0
Adobe Employee ,
Sep 21, 2020

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I am so sorry for the delay in response. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/cc-library-fail-to-initialize-adobe-xd/m-p/11329726?page=1#M...

 

Let us know if this helps or if you need any further assistance.

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Sep 21, 2020 0
New Here ,
Sep 22, 2020

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Ничего не помогло.

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Sep 22, 2020 0
Adobe Employee ,
Sep 22, 2020

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Thanks for trying. We'll need to troubleshoot this on a live session, so I'd request you to please contact us directly using this link: https://helpx.adobe.com/contact.html

 

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Sep 22, 2020 0
New Here ,
Oct 14, 2020

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I've been having the same issue with Adobe XD. Tried sign-out, re-install both Adobe XD and Adobe CC, tried all the steps recommended on Adobe's page, tried Adobe's cleaner tool- nothing helped.

What really helped is Adobe's support 🙂

Here is what I was told to do (I'm on Win10):

1. Run command prompt as Administrator:

Dmitri_Albert1_0-1602661087101.png

2. Paste this string and hit {Enter]:
CheckNetIsolation LoopbackExempt -a -n=adobe.cc.xd_adky2gkssdxte

 

This worked for me. Hope it'll help.

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Oct 14, 2020 1
ndan LATEST
New Here ,
Oct 28, 2020

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This work for me too. Thank you for posting. 

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Oct 28, 2020 0