Still unable to access design for review share link in XD too.

[sandy121]

I have posted one in Apr 17, 2020, and received response quickly, but when I click to reply, the reply button is missing, So another strange thing I met. Attached one Gif for your reference.

For the previous question:

Hi Sandy,

That's strange and sorry to hear you're having trouble accessing the share link in XD. We would like to know few more details like-

• Would you mind telling us if the development link is working properly?
• Is it happening with the specific file or all the files?
• Could you please share the link with us so that we can check at our end?

We will try our best to help.

Thanks,

Harshika

My answers are below:

• Development link is not working either.
• All the files
• I new a file to test, I send it to you.（System seems not to allow .xd file to upload, it is failed.）

Thanks

[sandy121]

After I click the share link, the content is missing, only an error appeared. 

<The Title was renamed by moderator>

[HARSHIKA_VERMA]

Hi Sandy,

That's strange and sorry to hear you're having trouble accessing the share link in XD. We would like to know few more details like-

• Would you mind telling us if the development link is working properly?
• Is it happening with the specific file or all the files?
• Could you please share the link with us so that we can check at our end?

We will try our best to help.

Thanks,

Harshika

[HARSHIKA_VERMA]

Sorry for the trouble, Sandy. Could you please share the screenshot of your about XD info page? In order to share the file you may upload the file to a shared location such as Creative Cloud or Dropbox and share the url with me over  a PM (Private Message).

Note: Please share the link of this post over a PM for reference.

I have also merged your previous post here for the clarity of issue.

I will try my best to help.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Sandy,

I saw your text tool post issue. Could you please confirm if you're able to send the private message? I would also suggest try opening this post into a different browser.

Share your results over a private message if you're unable to reply to this post. I would be happy to help.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Sandy,

If you're still facing issue with replying or sending a private message. You can get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html to get your issue resolved.

Hope it helps.

Thanks,

Harshika