A few of my colleagues and I are collaborating on a cloud document. For the past few days, I'm not able to open it. I get this message every time. The owner of the files removed me twice and added me back, but that didn't work. I'm not sure how to resolve this issue. Please let me know how to get past this. Thank you!
Sorry to hear about the trouble. Please try the steps shared below:
If that doesn't work, please share a few more details like:
I have the same problem on MacOS 11.1 and XD version 220.127.116.11
I´m the owner of the file. My colleagues can open the file and I can´t.
The recommended fix doesn´t work for me. Surprisingly I can open the XD-cloud-file if I log into a windows machine with my adobe account!
I appreciate any new hint to fix that frustrating problem!
I have ran into this problem too with colleagues since the new update for XD was installed yesterday. It takes super long time to save and the file isn't accessible to colleagues or appear on creative cloud on different devices. Doesn't happen all files and also getting this error when I try to share a cloud file.
Sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/adobe-xd-sharing-error-130/m-p/11136945?page=1#M29522
Let us know if this helps or if you need any further assistance.