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Tap trigger not working

Advocate ,
Jul 08, 2020

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I'm unable to add a tap trigger to a component state when it has a hover trigger. So if I have a menu text with a hover state, I can add a tap state with a link to an artboard but it won't work. Nothing happens when I click it. Also, I'm unable to chose None to transition, its grayed out.

Sorry for the delay in response. We will need to test this to troubleshoot as I am unable to reproduce this. Would you mind contacting us directly using this link: https://helpx.adobe.com/contact.html

We'll try our best to help you with it.

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Tap trigger not working

Advocate ,
Jul 08, 2020

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I'm unable to add a tap trigger to a component state when it has a hover trigger. So if I have a menu text with a hover state, I can add a tap state with a link to an artboard but it won't work. Nothing happens when I click it. Also, I'm unable to chose None to transition, its grayed out.

Sorry for the delay in response. We will need to test this to troubleshoot as I am unable to reproduce this. Would you mind contacting us directly using this link: https://helpx.adobe.com/contact.html

We'll try our best to help you with it.

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Jul 08, 2020 1
Adobe Employee ,
Jul 08, 2020

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Hi there,

 

Thanks for reaching out. Could you please refer to this help article here: https://helpx.adobe.com/in/xd/help/create-component-states.html and check if that helps, I also tried creating the same on my end and was able to create tap interactions on hover. For reference, please refer to this link: https://xd.adobe.com/view/d1f1ba37-df46-4e9f-a4ef-18aed103aaeb-84a2/

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Jul 08, 2020 0
Advocate ,
Jul 08, 2020

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It doesn't work. Tried two machines with same CC membership.

 

W10 Ver. 1909. OS build 18363.900

XD 30.2.12.3

 

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Jul 08, 2020 0
Adobe Employee ,
Jul 15, 2020

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Sorry for the delay in response. That's strange that it's not working on two machines. I'd recommend updating XD to the latest version. Also, will it be possible for you to record a small video of the workflow, and what exactly is happening at your end and share it with us?

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Jul 15, 2020 0
Advocate ,
Jul 15, 2020

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I'm always on latest XD version but my post was written july 08 when latest was 30.2.12.3. The latest version never changed anything, this problem has been there for a long time. Sorry for not being able to share project, corporate policy.

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Jul 15, 2020 0
Adobe Employee ,
Jul 20, 2020

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Sorry for the delay in response. We will need to test this to troubleshoot as I am unable to reproduce this. Would you mind contacting us directly using this link: https://helpx.adobe.com/contact.html

We'll try our best to help you with it.

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Jul 20, 2020 1