Texto no XD / Interface

Community Beginner ,
Mar 27, 2020 Mar 27, 2020

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Olá pessoal.

Já faz um tempo que percebo um bug no meu XD, quando vou editar textos, algumas vezes ele buga e não consigo mais inserir textos. quando isso acontece afeta todo o XD, inclusive itens da interface como por exemplo se eu quiser inserir um tamanho especifico nas medidas de formas e etc. Em algum casos a barrinha de digitar que fica entre os caracteres some, nesse caso eu só consigo apagar mas não inserir novas letras.

Eu uso o adobe xd para windows. Meu pc é um dell, core i5, com a versão mais recente do windows. Não sei se o problema é do meu PC ou se é do software. Em todo cass deixo aqui meu feedback. ❤️

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Contributor ,
Mar 27, 2020 Mar 27, 2020

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Oi Luis! As vezes eu também tenho esse problema, é um bugzinho bem chatinho. As vezes isso afeta no painel lateral, quando vou alterar algum valor de tamanho ou posição também.

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Adobe Employee ,
Mar 27, 2020 Mar 27, 2020

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Hi All,

 

We are sorry  to hear you are having trouble editing text and inserting text box in XD. We would request you to please share the few more details in order to investigate about it.

 

  • The screenshot of your about XD info page and the version of operating system you are using?
  • Is it happening with all the files or with a specific file?
  • Is it possible for you to share a short video of capturing the issue?

 

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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Comigo também tá acontecendo direto, já desintalei e instalei de novo. Resolveram o teu problema, Luisa?
Se resolveram compartilha comigo, se não a adobe que correr, que tá chato isso, desde março.
minhas configurações são iguais as tuas: é dell, core i5 com a versão mais recente do windows.

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please collect system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

We'll need to escalate this further so that we can troubleshoot that for you.

 

Regards

Rishabh

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Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Boa tarde, eu desisti faz muito tempo da ferramenta haha, acabei vendo outra que supria mais minhas necessidades, desculpa a demora

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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E continuo pq é a ferramenta que a instituição usa. Mas já estou treinando em outra tb 🙂

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Mesmo problema aqui, há meses.

 

Alguém conseguiu resolver? Obrigada!

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Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Aqui continua a mesma coisa, até já me acostumei quando tranca a edição do texto a abrir o bloco de notas e escrever, recorta e colar no xd, pq é muita mão ficar reiniciando. 😕 

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Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Pelo visto se passaram um ano e ainda não resolveram isso... bem triste. 😕

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Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Eu esperei uma semana desde esse report, porém não resolveram. Nem uso a ferramenta faz muito tempo logo não sei como está atualmente

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