Highlighted

The comments panel is missing in my prototype link

Explorer ,
Aug 24, 2020

Copy link to clipboard

Copied

Hi!

I created a link for a prototype and everything was working, but recently when I open the prototype link the panel for the comments is missing like if the feature was disable. It only bug in Opera. In Private Navigation Mode it's working. I deleted all the cookies from https://xd.adobe.com but it doesn't work more.

Version of Adobe Xd : 31.2.12
Version of Opera 70.0.3728.119

I did nothing and now everything is fine.

Views

113

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

The comments panel is missing in my prototype link

Explorer ,
Aug 24, 2020

Copy link to clipboard

Copied

Hi!

I created a link for a prototype and everything was working, but recently when I open the prototype link the panel for the comments is missing like if the feature was disable. It only bug in Opera. In Private Navigation Mode it's working. I deleted all the cookies from https://xd.adobe.com but it doesn't work more.

Version of Adobe Xd : 31.2.12
Version of Opera 70.0.3728.119

I did nothing and now everything is fine.

Views

114

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2020 0
Adobe Employee ,
Aug 24, 2020

Copy link to clipboard

Copied

Hi there, 

 

Sorry to hear you are unable to see comments panel in the prototype link. Could you please share the screenshot of the sharepane mode in XD app? Is it happening with this specific file or all the files? Is this a public link or a private link?

 

We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 24, 2020 0
New Here ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi there,

I have the exact same problem as the topic starter. Shared a prototype with a client in Design Review settings (public link). Yesterday everything was working fine, but since this morning the comments panel and comments are gone. The problem occurs in all browsers I have tried: Safari, Opera and Firefox. 
My Xd version is 32.0.22.11, Creative Cloud Sync 4.3.51.3 


screenshotscreenshot

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 0
Explorer ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi!

Here's the screenshot. It's a public link and it's happening with every prototype links that I visit (even when it's from someone else)

Tlemaitre_0-1598376903526.png

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 0
Adobe Employee ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear that and thanks for sharing the additional information. I am unable to reproduce the same at my end on windows machine. Is it possible for you to share the file with me over a private message? You may upload the file to a shared location such as Creative Cloud or Dropbox and share the url with me over a PM.

 

Note: Please add the url of the post over a PM for reference.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 0
Explorer ,
Sep 24, 2020

Copy link to clipboard

Copied

I did nothing and now everything is fine.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 24, 2020 1