The Desktop preview + Share for review stopped working after XD update

[tome79202160]

None of the preview methods work after updating XD Design to v17.

I see an empty screen with a horizontal line going across it when I preview in desktop:

The sharing link shows a similar thing as well: https://xd.adobe.com/view/b51d9aab-62f9-47b3-51c5-abb6998e6456-c32c/

Note this document has 12 pages and non of them are showing. I have not see this behaviour before.

What could be the cause of this?

Gaya

[stuart__k · Accepted solution]

It looks like the artboard viewport has been set to 1px. You can change Scrolling to None, or set a correct viewport:

[tome79202160]

Thank you, this did the trick. The update must have reset these settings.

[stuart__k]

Out of interest, is this a particularly old file? Or was it created with a recent-ish version of XD?

[tome79202160]

Hi there,

No, it's a new file. I think I have created it with the previous version just a day before or so (whichever version it was but I always keep it up-to-date).

[Ares Hovhannesyan]

Try to reinstall Adobe Xd