The iPhone XD app does not update in real time.

New Here ,
Oct 22, 2020 Oct 22, 2020

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I have iPhone iOS 14, latest app, and latest XD on laptop. Using either wifi or USB, changes made to my desktop master simply do not update on the phone app. It's there when I open the app, and I can swipe between screens, but if I change anythong on the desktop app, nothing happens on the phone. I have to quit the app and restart it each time I make a change. Coming from Sketch, this is REALLY frustrating.

 

Any ideas?

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi TMG1961,

 

Thank you for reaching out. I understand how frustrating this could be. Please restart the phone and machine once and try using USB for a real-time preview. Please ensure that you're using XD 34 on both mobile and laptop.

 

Thanks,

Atul_Saini

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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I have the same issue. Live Preview is NOT WORKING. Restarted both my iPhone and computer multiple times. Phone is updated (v 14.1), in fact I just updated to make sure that was not the issue. Adobe XD (v 34.0.12) is also completely up to date. Windows 10 is up to date (v 1903).

I have tried to reinstall an older version of XD but the update fails, so I am unable to use the program. Very frustrating. 

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi there,

 

We apologize for the frustration. We are unable to reproduce the issue at our end. Would you mind checking if you've the latest version of iTunes installed on your machine? 

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Oct 29, 2020 Oct 29, 2020

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busted for me also. All updated and reinstalled both apps. frustrating as...

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