The shared link on mobile is not showing 100%

New Here ,
Oct 28, 2020 Oct 28, 2020

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As long as I can remember the links shared on mobiles were shown 100%, some time ago this stopped being the case and now you can see white bars on the sides of the design. In conclusion, the design is not showing 100% of the device. Any solution? Attached as it looked before and as it looks now. The size of the artboards is exactly the same.Xd_Shared_links.jpg

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Product performance, Prototyping, Share or publish

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Hi there,

 

Thank you for reaching out and sorry to hear that you're experiencing issue while viewing the design in mobile browser? Does that happen with every file or with a specific file? Have you tried viewing it in different broswer? Please share the link with us so that we can check at our end.

 

We will try our best to investigate on the issue.

 

Thanks,

Harshika

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New Here ,
Oct 29, 2020 Oct 29, 2020

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Thanks for answering. Here I leave the link. I see it the same in all browsers on both iOS and Android.

 

https://xd.adobe.com/view/38e80465-664a-48af-b22e-115c4691cf58-6dbb/?fullscreen

 

Thanks!

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Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

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Thanks for sharing the link. Could you please share the screenshot of your artboard properties of your design?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Nov 20, 2020 Nov 20, 2020

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Hello, here I attach the screenshot of the artboardScreen Shot 2020-11-20 at 17.49.30 (2).png

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