There was a problem exporting your asset.

New Here ,
Feb 11, 2021 Feb 11, 2021

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I dont know why my artboards won't export at all, it just says error and says it could possibly be the size that is the problem but... I used 1920 x1080 which is a template option

Screen Shot 2021-02-11 at 8.07.50 AM.png

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correct answers 1 Correct Answer

Adobe Employee , Feb 11, 2021 Feb 11, 2021
Hi Keanna,   Sorry to hear about the trouble. Your export may not have completed due to one of the following reasons:   1. Your asset was too large. The size limit for exporting assets from XD is 16,000 x 16,000 pixels. 2. You may be exporting to a read-only or a locked directory. 3. One of the assets you may be exporting is under 1 x 1 pixel large, or an invalid object. For example, a path with only one point, or a text object with no text.   If that's not the case, please try exporting to a di...

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Adobe Employee ,
Feb 11, 2021 Feb 11, 2021

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Hi Keanna,

 

Sorry to hear about the trouble. Your export may not have completed due to one of the following reasons:

 

1. Your asset was too large. The size limit for exporting assets from XD is 16,000 x 16,000 pixels.

2. You may be exporting to a read-only or a locked directory.

3. One of the assets you may be exporting is under 1 x 1 pixel large, or an invalid object. For example, a path with only one point, or a text object with no text.

 

If that's not the case, please try exporting to a different location and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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