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This was created with a newer version of Adobe XD

New Here ,
Sep 16, 2019

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I got an XD file, when I tried to open it I got "This was created with a newer version of Adobe XD." But Adobe updater is telling me that my XD is up to date. What should I do?

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This was created with a newer version of Adobe XD

New Here ,
Sep 16, 2019

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I got an XD file, when I tried to open it I got "This was created with a newer version of Adobe XD." But Adobe updater is telling me that my XD is up to date. What should I do?

TOPICS
Desktop, Download install and licensing

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447

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Sep 16, 2019 0
Adobe Employee ,
Sep 16, 2019

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Hi Lyna,

 

We are sorry to hear that you are facing trouble using Adobe XD and unable to open the file. I would request you to please try the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html and if that doesn't work, please try to open the file on a different machine.

 

Let us know if that helps.

 

Thanks,

Harshika

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