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Troubleshooting Miro integration

Explorer ,
Dec 21, 2020 Dec 21, 2020

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I am currently trying to link a private, published Adobe XD link into a Miro board, where I have the Adobe XD integration installed. Because the link is private, Miro directs me to login to Adobe; however, before I can enter my login information I am redirected to a page with the following error:

 

Screen Shot 2020-12-21 at 9.35.13 AM.png

And I cannot link in my prototype.

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Adobe Employee ,
Dec 23, 2020 Dec 23, 2020

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Hi there,

 

Thanks for reaching out. It looks more like a Miro related issue, so please contact Miro support directly. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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Explorer ,
Dec 23, 2020 Dec 23, 2020

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Hi Rishabh, 

 

As this was an Adobe error, I am assuming it's an Adobe issue. I did also reach out to Miro, and they said they hadn't come across this but also reached out to Adobe. 

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Adobe Employee ,
Dec 25, 2020 Dec 25, 2020

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Sorry for the delay in response. I am getting this checked on my end, meanwhile could you please test if you are able to add a public link? Let us know how it goes.

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