Unable to access config page for Adobe XD add-on in Jira

New Here ,
Apr 20, 2021 Apr 20, 2021

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The configure page for Adobe XD is greyed out and not accessible in Jira. Due to this we are unable to add/remove projects in Jira.

Please find the attachment of screen for reference

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi there,

 

We are sorry for the trouble. We would request you to please submit your question on our XD plugin platform: https://forums.creativeclouddeveloper.com/ so that our plugin developers can help you.

 

Hope it helps.

 

Thanks,

Harshika

 

 

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Hi Harshika,

 

Thanks for the response.

As you said, we have posted our issue with https://forums.creativeclouddeveloper.com/ but they responded as "This forum is for development of plugins, not support. I’m asking internally for the best place to ask this type of question." Then we sumitted our issue with https://docs.google.com/forms/d/e/1FAIpQLSftRDFEXHniFe-XK9w5nRaFK2PLyKQeEOpkVu-PcDqY4V4M6w/viewform

But we didn't get any reponse from here.

Can you please help here, any other platform is there Jira Adobe XD plugin support.

 

Regards,

Venkat

 

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