Unable to activate fonts in XD due to miss in payment by few days.

Explorer ,
Jul 06, 2021 Jul 06, 2021

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You morons. I'm paying $60/month for the complete suite, even though I rarely use anything but XD. And if I once have my card empty and I miss a payment by a few days, you take away my ability to activate fonts? Are you r etarded? How dare you?

 

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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Hi Cristib1,

we are sorry for this inconvenience. We understand your frustration, but it is not nice to insult and offend.

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Explorer ,
Jul 08, 2021 Jul 08, 2021

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Hi

It's not nice of them to do this to their customers. And quite frankly, some bad words are nicer than having a deadline for a client and not being able to keep your promise, because some morons from adobe figured it would be a great idea to take some features away if you don't pay on the exact day of the contract.

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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Hi Cris,

try to follow the solution suggested by Harshika and let us know if the problem has been solved.

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Adobe Employee ,
Jul 07, 2021 Jul 07, 2021

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Hi Cris,

 

We understand your frustration on not able to activate the font due to the payments issue. For immediate assistance, please get in touch with us directly using our Contact us page and initiate a chat with us and we will be more than happy to process your payment and help you activate your fonts. 

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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