Unable to change transition from dissolve

New Here ,
Apr 05, 2017 Apr 05, 2017

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Hi there,

I recently updated Experience Design to 0.6.20.7 and now some of my screen transitions have a "dissolve" effect even when I have different settings. I have been trying to set them to slide left or slide right without any luck. I have also tried closing Xd and reopening, delete the transitions and reapplying them, and rebuilding the screens.

It seems like any screens I try to modify after the update lose their ability to change the transition.

Any ideas?

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correct answers 2 Correct Answers

Adobe Employee , Apr 05, 2017 Apr 05, 2017
Hi,do the artboards have the same size? Only dissolves is possible between two different sized artboards.If the artboards are the same size please let me know, I am happy to look at the file!CorrinnaQuality Developer

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New Here , Aug 02, 2018 Aug 02, 2018
Hi everyone. If you are unable to change transition from anything but "Desolve" it is not because the board sizes are different, but rather because the "blue line" is placed at different heights. The blue line appears at "the fold" when you click the artboard. It controls the view size when you preview your boards.- Check if the blue lines are set at the same height for the two boards- If not, change to same height- You should now be able to choose between all transition types. Hope it helps!

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Adobe Employee ,
Apr 05, 2017 Apr 05, 2017

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Hi,

do the artboards have the same size? Only dissolves is possible between two different sized artboards.

If the artboards are the same size please let me know, I am happy to look at the file!

Corrinna

Quality Developer

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New Here ,
Apr 05, 2017 Apr 05, 2017

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The artboards are all the same width, but many of their heights vary.

If that is the case, what is weird is that I do have some artboards that successfully transition "slide left" and "slide right" when they are transitioning to artboards of different height.

If you all are only planning to just support the dissolve effect transition when moving between different sized boards, then I can just switch them all to dissolve. I just thought it was weird it was working on some and not others. I tested out what you said with some new artboards and it works as expected. I am guessing if I modify the slides that are still able to do the slide transition to different size boards, that will stop working.

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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Yes, that's the expected behavior right now. I have a note to make it clearer that it's the only type of transition we support between two differently sized artboards. Please note that if you have a scrolling artboards, we compare the size of the viewports and will honor the set transition if they're the same.

Hope that helps clarify things!

Thanks,

-Elaine

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New Here ,
Dec 19, 2018 Dec 19, 2018

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HI Corrinna,

After reading the comments, i'm still having issues with the Animation field being disabled on screens that are the same size. Can you look at my file to let me know what I'm doing wrong?

Dashboard Screen - Sync button link to Sync Screen

Sync Screen - Dashboard button to Dashboard Screen and Activities button to Activities Screen (Animation field is disabled and set to Dissolved)

How can I send my .xd file to you? It is not allowing me to upload it

Thank you,

Stacey

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New Here ,
May 09, 2017 May 09, 2017

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Hi Corinna,

I have two artboards of different heights, that both have a viewport height of 640px (and scrolling set to vertical) - these are linked with a transition of "Push Left" - which works.

I have another pair of artboards again of different heights but identical viewport height and scrolling set to vertical - but these two do not respect the transition of "Push Left" - and all artboards are in the same file. Why is there an inconsistency?

The only difference I can tihnk of is that the first two might have been created before the latest XD update, and the second two artboards were created after the update?

Please can you help me understand why there is an issue here?

Thanks,

Tim

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New Here ,
Jun 11, 2018 Jun 11, 2018

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I am also having this issue, But Some have the same hight and only Dissolve is available and some have different hight and same problem. While some screen have different hight and i work with other transitions. Cant identify what the problem is here.. 

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New Here ,
Jul 16, 2018 Jul 16, 2018

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I need to change from Desolve to None... and I cannot do it... Others I can but not certain ones? i cant figure out why? frustrating! please advise!

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Community Beginner ,
Jul 24, 2018 Jul 24, 2018

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Same here heights and width the same but can't modify the transition away from dissolve.  Just certain artboards seem affected not sure of the link. even duplicates of same artboard have issue.

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New Here ,
Aug 02, 2018 Aug 02, 2018

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Hi everyone.

If you are unable to change transition from anything but "Desolve" it is not because the board sizes are different, but rather because the "blue line" is placed at different heights. The blue line appears at "the fold" when you click the artboard. It controls the view size when you preview your boards.

- Check if the blue lines are set at the same height for the two boards
- If not, change to same height
- You should now be able to choose between all transition types.

Hope it helps!

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New Here ,
Aug 30, 2018 Aug 30, 2018

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bjartis87959146 thanks your solution worked!

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New Here ,
Sep 03, 2018 Sep 03, 2018

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Thank you..!!!

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New Here ,
Sep 21, 2019 Sep 21, 2019

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great!!! it works!!!

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Explorer ,
Dec 09, 2019 Dec 09, 2019

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it worked, the power of the internet

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Explorer ,
Jan 08, 2020 Jan 08, 2020

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Thank you so much! That did the trick!

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New Here ,
Jan 21, 2020 Jan 21, 2020

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You saved my life!

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Thank you So much

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New Here ,
Jan 05, 2019 Jan 05, 2019

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Hello: I also meet the same situation, I use window xd and the animation is disable except dissolve, and I am sure that I have the same size artboard.... is it because it is window version?

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Adobe Employee ,
Jan 07, 2019 Jan 07, 2019

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Generally, this means your viewport sizes are different sizes. Windows or Mac shouldn't matter in this case.

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New Here ,
May 25, 2020 May 25, 2020

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Great help, thank you! 😄

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