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Unable to create new document

New Here ,
Dec 20, 2018

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I am using adobe XD for almost 1 year and using MacOS. Yesterday I updated my xd to the latest version.
Then noticed that "I am unable to Create a New file"

Recent files are working fine. Restarted my mac but didn't work for me. Need a solution.Adobe XD CC

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Unable to create new document

New Here ,
Dec 20, 2018

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I am using adobe XD for almost 1 year and using MacOS. Yesterday I updated my xd to the latest version.
Then noticed that "I am unable to Create a New file"

Recent files are working fine. Restarted my mac but didn't work for me. Need a solution.Adobe XD CC

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Dec 20, 2018 0
Adobe Employee ,
Dec 20, 2018

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Can you try some of the solutions in this thread? Re: Adobe XD - Unable to create new project

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Dec 20, 2018 1
New Here ,
Dec 24, 2018

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Bro, I opened that thread in Adobe Bugs. It was not helpful for me.

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Dec 24, 2018 0
Adobe Employee ,
Jan 07, 2019

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Okay, if that wasn't helpful, can you please let me know what version of CC Sync you're running? The version number should be available in the Creative Cloud Desktop app under ... > Preferences > Creative Cloud > Files

Thanks,

-Elaine

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Jan 07, 2019 1
New Here ,
Feb 18, 2019

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Sir, still I am facing the same problem I can't create a new document but I can open the existing files but can't create a new document it shows Screenshot 2019-02-18 at 6.11.03 PM.png

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Feb 18, 2019 0
Preran LATEST
Adobe Employee ,
Feb 19, 2019

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Did you try the solutions in this document? Issue saving xd files to creative cloud

Thanks,

Preran

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Feb 19, 2019 1