I am unable to create any new projects in Adobe XD. Neither Command+N or File > New work - nothing launches at all (no new XD windows or error messages). Launching XD shows a blank screen for Home, as one of the attached screenshots demonstrates. I had recently downloaded XD to test it out on Tuesday, but only just got around to actually trying to play around with it today.
XD Version: 220.127.116.11 (Starter)
macOS version: 10.15.7 (Catalina)
Steps I've taken to troubleshoot:
After following all the steps above and reinstalling XD, I am still unable to create any new project files in any way. The only thing I'm able to even access is one shared document owned by another XD user, who had invited me to coedit this specific document.
Sorry for the delay in response. Would you mind updating XD to current version 35.1 and let us know if you're still experiencing the issue?
We will try our best to help.
Thank you for your response. I've updated to version 18.104.22.168, and the issue still persists. Please advise what the next steps to troubleshoot would be.
Hi, did you find a solution? I am having the same issue.
Hi, I have the same problem. Did you find a solution?