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I keep getting this error when I try to create a shareable link for my website prototype:
"You can't create links on Creative Cloud because of your organization's sharing restrictions." I have never experienced this before and have no idea what to do. I need to fix this very soon as I have an upcoming deadline and need to share this design. Appreciate any help!
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Hi there,
Sorry for the delay in response. Would you mind telling us if it happening with every link or with a specific link? Are you working in an enterprise network? Are you trying to create a public link or private link?
We will try our best to help.
Thanks,
Harshika
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Hello Harshika,
At first I tried both public and private links, but that didn't work - now I don't even have the option to create a link to the prototype. I'm on an enterprise network through my university.
Here is the message I'm getting:
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Hi, have you tried to create the link while connected to a different network?
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Hi, I haven't tried that but I don't have access to any other cc networks... unless you would know of a way to do that?
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Try to create the link while connected to a different internet network, such as home or with your phone's hotspot.
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That's strange. It looks like the organization has applied some sharing restrictions to create links. If you're admin then please initiate a chat from the admin console using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html, if not then contact your admin and ask them to create a case or start chat through the admin console with our enterprise support team for direct assistance.
Hope it helps.
Thanks,
Harshika
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I'm getting this same error and I can't even login to Adobe enterprise. It gives me this message:
"We're sorry.
You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator."
I really want to share my Adobe XD prototype with fellow students for feedback, but I can't seem to do that due to these restrictions and access denials.
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Apparently some of our users started experiencing this issue as well. I contact Adobe Support and they confirmed there is a global outage on the publish XD service. This is not detailed on their status page.
Hopefully it is resolved soon.