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Unable to drag or mask the image with shape

New Here ,
Apr 22, 2020

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The tutorial says to drag the talin image onto the circle but it doesn't respond when I drag it from Finder and if I import it from the menu, it just sits on the top:

 

I'm using Mac OS.Screenshot 2020-04-22 at 15.14.04.png

 

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Unable to drag or mask the image with shape

New Here ,
Apr 22, 2020

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The tutorial says to drag the talin image onto the circle but it doesn't respond when I drag it from Finder and if I import it from the menu, it just sits on the top:

 

I'm using Mac OS.Screenshot 2020-04-22 at 15.14.04.png

 

{Renamed By MOD}

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Adobe Employee ,
Apr 22, 2020

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Hi there,

 

Thanks for reaching out. There are two ways you can do that, the first is to drag the image in the shape, for that you will need to click and hold the image then drag and drop the image in the shape. The second way to do that is to mask an image with the shape. For more information you can refer to this tutorial: https://helpx.adobe.com/in/xd/how-to/mask-in-xd.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Community Professional ,
Apr 22, 2020

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That's strange ! Maybe there's something wrong with either the shape or the image. Could you try letting it just sit on top of that circle, select them together, and try the Mask With Shape command manually ? If it doesn't mask, then we need to look further into the shape and/or the image. If it does mask, then there's something not working with the drag behavior. Try a new document with another image, and let's see what happens...

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Adobe Employee ,
May 21, 2020

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Hi there,

 

I would like to follow up here if the issue has been resolved or you need more assistance on the issue?

 

We would be happy to help.

 

Thanks,

Harshika

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