• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Unable to enter text in text boxes and properties window in XD.

New Here ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

I'm still having issues with Adobe Xd losing the ability to enter text into text boxes or the properties window, and I still regularly have to go out of the app, enter text into another program in order to continue using Xd properly. Even then in some instances I have to eventually close down the app and all my windows. This probem has been going on for the best part of a year or so.

 

<The Title was renamed by moderator>

TOPICS
Crash on windows

Views

178

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Hi Pete,

 

Sorry to hear you are experiencing issues while typing text in XD. We would like to know a few details like-

 

  • The OS and XD version of your machine.
  • Is it happening with every file or with a specific file?
  • Have you noticed any specific action triggering this behavior?
  • Is it possible for you to create a short video capturing the behavior and share with us here?

 

We will try our best to investigate the issue and escalate it to the team.

 

Thanks,

Harshika

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 28, 2020 Aug 28, 2020

Copy link to clipboard

Copied

I use XD every day and at least once this problem happens to me. It's annoying to keep using ALT + TAB to workaround this problem.

 

I use windows 10, happens in random projets and random moments

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 01, 2020 Sep 01, 2020

Copy link to clipboard

Copied

Hi Franco,

 

Sorry to hear you're experiencing issues with XD and thanks for sharing the workaround that helped. Could you please confirm if you're facing the same issue on XD 32.1 version?

 

Please record the video any time it happens next and share with us.

 

We will try our best to investigate the issue.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Sep 03, 2020 Sep 03, 2020

Copy link to clipboard

Copied

LATEST

Hello Harshika! 

I always keep my XD updated and it happens in most recent versions too. 

 

See, it's very hard to record this, because when this problem happens, alt tab solves it. If I change window to open a record screen program, the issue will be solved. I don't want to record my screen for an entire day just to record this issue. 😅

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines