Unable to install Adobe XD on Android OS.

New Here ,
May 21, 2021 May 21, 2021

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OS:  Android OS

Issue:  An update from Adobe XD was not working.  So I uninstalled Adobe XD on my Samsung Android mobile device, using the inbuilt uninstaller.  Now I can not install a fresh copy of Adobe XD.  It just won't work.  I need it in order to view as close as possible the actual mobile experience on Android mobile.  Help - what can I do?

 

 

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Hi Zubair Murtaza,
I might suggest you try clearing Google Play Store app cache and try downloading Adobe XD again.

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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Hi Zubair Murtaza,
do you still need help?

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hi Zubair,

 

Sorry for the trouble. In addition to what Gianvitulano suggested, please check out this help article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html.

 

Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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