Unable to install plugin, error "you're disconnected"

New Here ,
Jun 24, 2021 Jun 24, 2021

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Hello. I'm using XD for work at work.

By the way, the plugin does not work in XD. The following message is displayed.

(It works great for creative apps.)

I thought it was a problem with our company's network, but other team members are using it well. 

Can I delete the XD plugin and reinstall it again? Or is there another way?

Or, can I know the XD plugin url?

 

※ Message : The connection has been disconnected. Check your internet connection.

 

XD_Plug-in_error.png

 

{Renamed By MOD}

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-q... and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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