Unable to install plugins getting error "you are disconnected. check internet connection"

New Here ,
Feb 25, 2021 Feb 25, 2021

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I can't update or download plugins, access cloud, etc. 

Help! 

I'm already on the latest version of XD. How do I resolve this? 

 

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correct answers 1 Correct Answer

Adobe Employee , Feb 26, 2021 Feb 26, 2021
Hi there,   Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658   Let us know if this helps or if you need any further assistance.   Regards Rishabh

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Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-q...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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