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Unable to install XD plugin "Anima"

New Here ,
May 05, 2020 May 05, 2020

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Can't instull Xd plugin- named Anima. 

erro : Intullation failed (code errno:5)

please help

 

<The Title was reanamed by moderator>

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Plug-ins , Product performance

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correct answers 1 Correct answer

Adobe Employee , Jun 03, 2020 Jun 03, 2020

Hi Adi.sharvit0109

 

Just in case the problem persists, please try the steps mentioned here (https://helpx.adobe.com/xd/kb/issues-installing-xd-plugins.html). 

 

I hope this helps other viewers as well. 

 

Thanks,

Atul_Saini

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Community Expert ,
May 06, 2020 May 06, 2020

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Hi, what version of Adobe XD are you using? Does this problem also occur with other plug-ins? I recommend following this thread: https://community.adobe.com/t5/adobe-xd/extensibility-error-installing-plugin-in-xd/m-p/10848199?pag...

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Adobe Employee ,
May 06, 2020 May 06, 2020

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Hi Adi,

 

Sorry to hear that you are unable to install the plugin "Anima" at your end. I am able to install the plugin at my end on my windows machine. Would you mind confirming if you are unable to install this specific plugin or all the plugins?

 

Please share the OS and XD version of your machine. 

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
May 11, 2020 May 11, 2020

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Hi Adi,

 

I would like to follow up here. Would you mind telling us if you still need assistance or if the issue has been resolved?

 

We will try our best to help.

 

Thanks,

Harshika

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Adobe Employee ,
Jun 03, 2020 Jun 03, 2020

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Hi Adi.sharvit0109

 

Just in case the problem persists, please try the steps mentioned here (https://helpx.adobe.com/xd/kb/issues-installing-xd-plugins.html). 

 

I hope this helps other viewers as well. 

 

Thanks,

Atul_Saini

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