Unable to invite - field disabled

New Here ,
Jan 11, 2021 Jan 11, 2021

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I am unable to invite my team to update the design. Attached is the screenshot. I have a license for Adobe for Teams. Can you please check why this field is disabled.image.pngUnableToEdit.png

 
 
 

 

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correct answers 1 Correct Answer

Adobe Employee , Jan 26, 2021 Jan 26, 2021
Hi Ravikiran,   Apologize for the delay in response. If you are still experiencing the issue, we would request you to please connect with our enterprise team by initiating a chat with them using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html   If you are an admin then you can initiate a chat from the admin console, if not then contact your admin and ask them to create a case or start chat thru the admin console.   Hope it helps.   Thanks, Harshika    

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New Here ,
Jan 11, 2021 Jan 11, 2021

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this error also occur with other files?

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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Hi Ravikiran,

 

Apologize for the delay in response. If you are still experiencing the issue, we would request you to please connect with our enterprise team by initiating a chat with them using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html

 

If you are an admin then you can initiate a chat from the admin console, if not then contact your admin and ask them to create a case or start chat thru the admin console.

 

Hope it helps.

 

Thanks,

Harshika

 

 

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