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Unable to launch Adobe XD version(21.0.12.11).

New Here ,
Jul 23, 2019 Jul 23, 2019

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''There’s a problem with Adobe XD. Contact your system administrator about repairing or reinstalling it.''

that appear when i try to open adobe xd,any suggestion what's the problem ?

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Adobe Employee ,
Jul 23, 2019 Jul 23, 2019

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Hi there,

We're sorry to hear you're having trouble launching Adobe XD. I'd request you to please try the steps mentioned in this article: Adobe XD launches into a white screen on Windows and after trying the solution1 from the article, please restart the machine.

If that doesn't work, please share the OS and XD version of your machine.

Let us know if you face any issues with this.

Thanks,

Harshika

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