We're sorry to hear you're having trouble launching Adobe XD. I'd request you to please try to do a clean install using this link: Use the Creative Cloud Cleaner Tool to solve installation problems and see if that works.
Also, after installing XD, if you get the white screen after launching XD, please try the steps mentioned in this article: Adobe XD launches into a white screen on Windows and restart the machine and let us know if that helps.
We'd be happy to help.
Nothing help, xd 21 still cannot running on windows 10 1903, and old version xd cannot open the .xd files
Yes, I was receiving the white screen I updated the DirectX and after a while it just worked again , I did not do any thing else , after a while I tried to open it , it did open I am not sure why it happened or how it solved, thank you anyway
We are really happy that your problem with Adobe XD has been solved. For any future help, please contuct us