Unable to load Shared link it just keeps loading in browser

[Sovic3626644]

We shared link with client but the prototype just endlesly loads - all we get is a spinning wheel. 

{Renamed By MOD}

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. I'd request if you can share a few more details like:

1. The version of Adobe XD.
2. Is this happening with a specific file or with multiple files?
3. Have you tried loading the link in any other browser?
4. Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network?
5. Will it be possible for you to share the link so that we can test it on our end?

Regards

Rishabh