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Unable to open a file in XD getting Error 86: This not a valid xd file.

New Here ,
May 21, 2020

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Hi,

I've been working on an xd file for weeks and I tried to open it yesterday, but it did not open. The feedback was, Error 86: This is not a valid xd file. Is there a possible solution for this please. Can you please help me with it. 

Thank  you,

Best Regards. 

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Unable to open a file in XD getting Error 86: This not a valid xd file.

New Here ,
May 21, 2020

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Hi,

I've been working on an xd file for weeks and I tried to open it yesterday, but it did not open. The feedback was, Error 86: This is not a valid xd file. Is there a possible solution for this please. Can you please help me with it. 

Thank  you,

Best Regards. 

screenshot.jpeg

 

{Renamed By MOD}

TOPICS
Open and save docs

Views

417

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May 21, 2020 0
Adobe Employee ,
May 22, 2020

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Hi James,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on this discussion: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/m-p/105...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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May 22, 2020 0
New Here ,
May 22, 2020

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Hello Rishabh,

Thank you for your response, I have tried the suggestions in the link you sent. I'd need further assistance, none of them worked. 

Thank you.

 

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May 22, 2020 0
Adobe Employee ,
May 25, 2020

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Thanks for trying James, could you please confirm if it's happening with a specific file or multiple files? If it's happening with a specific file, will it be possible for you to share the file with us? If yes, you can either share the file here or you can send a private message to me by clicking on my name. You can add the file to cloud storage and share the link.

 

Note: Please add this discussion link in the subject.

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May 25, 2020 0
New Here ,
Jun 18, 2020

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Hello @Rishabh_Tiwari,

I'm also having the same problem. The error is showing while opening multiple XD files. I have new windows 10 installed and downloaded the updated Adobe xd software. 

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Jun 18, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi there,

 

I am sorry to hear that you are facing this issue. We have logged a bug for this issue, and the team is investigating it. Can you share your file with me over a private message so that we can send it over to the product team for investigation? Meanwhile, you can try the suggestion shared in this discussion: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/m-p/105... and see if that helps.

 

Note: Please add this discussion link in the subject while sharing the file in DM.

 

Regards

Rishabh

 

 

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Jun 22, 2020 0