Unable to open Cloud Documents in Adobe XD

[vixturistic]

Please help me with this problem, there are many important work files there. Why I can't open all saved files on Xd Cloud?

I use macOS High Sierra, this has never happened before.

{Renamed By MOD}

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. I'd request if you can share a few more details like:

1. The screenshot of the About XD info page.
2. Please try the steps shared here: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

And let us know if this helps or if you need any further assistance.

Regards

Rishabh