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Unable to open published link in Chrome browser. Error. The page isn't working.

New Here ,
Aug 09, 2020

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Hi, Pls help me.
I am created published link in adobe xd, but link not opened today. 

 

<The Title was renamed by moderator>

Happy to hear your problem got solve. 

For more issue please try workaround in https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id/16657?page=1.

Please be on latest XD if you are not.

 

_Vertika

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Unable to open published link in Chrome browser. Error. The page isn't working.

New Here ,
Aug 09, 2020

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Hi, Pls help me.
I am created published link in adobe xd, but link not opened today. 

 

<The Title was renamed by moderator>

Happy to hear your problem got solve. 

For more issue please try workaround in https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id/16657?page=1.

Please be on latest XD if you are not.

 

_Vertika

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Product performance

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Aug 09, 2020 0
Adobe Employee ,
Aug 09, 2020

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Hi There,

Please try by refreshing the browser. Hope it will help.

Please help me in knowing is it happening with all the link or with this link only.

 

Thanks,

Vertika Gupta

Adobe XD

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Aug 09, 2020 1
New Here ,
Aug 09, 2020

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I try refresh,
try other device but not opened.
xd.adobe.com not opened
assets.adobe.com/ not opened

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Aug 09, 2020 0
New Here ,
Aug 09, 2020

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Screenshot_1.png

Screenshot_2.png

Screenshot_3.png

   

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Aug 09, 2020 0
Adobe Employee ,
Aug 09, 2020

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Hi,

Sorry can you please confirm you are not able to open the assets.adobe.com? If you are not able to open assets.adobe.com please check whether you are signin to adobe or not? Please try signout and signin assets.adobe.com and creative cloud.

Is issue happening when you generate new link or issue is specific to this link?

can you please try opening the link in new incognito window?

Please let me know whether it worked?

 

Thanks,

Vertika Gupta

 

 

 

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Aug 09, 2020 1
New Here ,
Aug 10, 2020

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Sorry can you please confirm you are not able to open the assets.adobe.com? 

-YES not open assets.adobe.com in  Google CHROME
I try in OPERA Browser assets.adobe.com OPENED.
But......
I created sharing link After 100% ERROR 44:23)

 

 

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Aug 10, 2020 0
New Here ,
Aug 10, 2020

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On my Prototype have 190 Artboard

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Aug 10, 2020 0
Adobe Employee ,
Aug 10, 2020

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Happy to hear your problem got solve. 

For more issue please try workaround in https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id....

Please be on latest XD if you are not.

 

_Vertika

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Aug 10, 2020 1
Adobe Employee ,
Aug 14, 2020

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Hi Yanor,

 

Thanks for trying the steps suggested by, Vertika. If the link opens up on the different browser. Please make sure to clear all the cache and cookies of chrome and see if that helps. Could you please also check if this is happening with all the links or only with this specific link?

 

Thanks,

Harshika

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Aug 14, 2020 0