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Unable to open "Shared with you" file in Adobe XD.

New Here ,
Oct 30, 2019

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Can't open 'shared with you' files. Reinstalling doesn't fix the problem. Inviting to edit again too.

 

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Error, Product issue

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Unable to open "Shared with you" file in Adobe XD.

New Here ,
Oct 30, 2019

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Can't open 'shared with you' files. Reinstalling doesn't fix the problem. Inviting to edit again too.

 

<The Title was renamed by moderator>

Topics

Error, Product issue

Views

164

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Oct 30, 2019 0
Adobe Employee ,
Oct 30, 2019

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Hi there,

 

We are sorry to hear you are facing trouble opening the "Shared with you" files in Adobe XD. A few more details would be super helpful-

 

  • Would you mind sharing the OS & XD version of your machine?
  • Could you please check and confirm if you are able to open the shared with you file at "https://assets.adobe.com/"?
  • Have you tried to open the file on other machine?

 

Awaiting your response.

 

Thanks,

Harshika

 

 

 

 

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