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Hi there,
Sorry to hear you are unable to open Sketch file in XD. Would you mind telling us if it's happening with a specific file or all the files? Is it possible for you to share the Sketch file with us over a private message so that we can check at our end? You may upload the file to a shared location such as Creative Cloud or Dropbox and share the url with us over a private message.
We will try our best to help.
Note: Please add the url of the post over a PM for reference.
Thanks,
Harshika
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Hello,
I can't open any files 😞
Please note that, I have designed with Sketch ver. 50.2 (I moved to XD parmaently about 2 years ago)
Here's one file https://drive.google.com/file/d/1JlOOdE9xQzHuxFpvqg-iAgj6Z8LVDYsq/view?usp=sharing
Thanks for helping!
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Sorry for the delay in response and thanks for sharing the file. I am able to open this file at my end. Could you please try signing out of XD, Creative Cloud, restart the machine and then sign back in?
Let us know if that helps.
Thanks,
Harshika
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I did signout, restarted my mac. But no luck 😞
I even uninstalled XD and then reinstalled, it didn't work either.
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Hi there,
Sorry for the delay in response. Are you still experiencing the issue while opening the file in XD on 34.1 version? If yes, please connect with us directly using this link: https://helpx.adobe.com/contact.html
We'll try our best to help.
Thanks,
Harshika
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Hello,
Yes, still having issues with version 34.2.12 on my Mac.
Just to test, I installed XD on Windows and all files are opening fine with XD on Windows 10.
Alright, I will contact at https://helpx.adobe.com/contact.html later today.
Thanks for helping!